THE EXPERIENCE
What can I expect from the Fit Expo?
TheFitExpo is a family-friendly event which brings together thousands of fitness enthusiasts ranging from bodybuilders and powerlifters to martial artists, personal trainers, group exercise instructors, competitive athletes and even the weekend warrior. Attendees have the chance to meet fitness influencers, discover new health and wellness products and services (for your pets too) , have access to free fitness classes, cooking demos, witness live fitness competitions, and much more.
Where is the experience located?
TheFitExpo San Jose (Santa Clara) is at the Santa Clara Convention Center: 5001 Great America Pkwy, Santa Clara, CA 95054
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The event is all weekend, both Saturday and Sunday from 10:00am to 5:00pm.
Is there air conditioning?
Yes.
Is the experience accessible for deaf people?
Yes.
Will food and beverage be available on site for purchase?
Yes.
Are there chairs available? Can I be seated during the experience/exhibition?
Yes.
Will restrooms be available on site?
Yes.
ACCESS
Can I bring animals?
Pets are not allowed, only service animals.
Is there an age requirement?
Our event is open to all ages.
Is the venue ADA compliant?
Yes.
Is there parking available?
Santa Clara Convention Center parking: Free in designated convention center event parking area.
What if the weather is bad?
All purchases are final and cannot be canceled, refunded, or changed for any reason including but not limited to any chance or cancellation of expo programming, events, celebrity appearances, weather or availability of parking.
What are the prohibited items at the experience?
Smoking of tobacco, e-cigarettes or other products that produce vapor or smoke are not allowed. No helium balloons, alcohol, or firearms on site.
Are wheelchairs available to rent?
No.
TICKETS
Where can I get tickets?
- On the Fever app, available on Google Play and the Apple Store.
- On the Fever website.
- On site, cash only and not including 10% sales tax which will be added to final purchase. ATMs will be located near box office
We recommend getting your tickets ahead of time through the App. It will be possible to purchase tickets on site, but please keep in mind that tickets are limited and availability on site is not guaranteed.
Are refunds allowed? What is the exchange policy?
Tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can
contact us and our user support team will process your request. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please
contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please
contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official tickets for TheFitExpo can only be purchased on Fever or on-site at the event box office.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
What’s included with my ticket?
The ticket includes entry to TheFitExpo on your selected date + access to view all competitions. Please note the
NPC San Jose Championships event requires a separate ticket and is not included with the TheFitExpo ticket. See
organizer for details.
MISCELLANEOUS
Is it COVID secure and safe?
Do I need to wear a mask?
Please visit our website and click on the Covid-19 tab for most recent guidelines:
Home - The Fit Expo
Is there a Military discount?
No.
Do we offer career tickets for free?
No.
Can I make a Group Booking?
Yes. If you would like to book for a group, please
contact us to get in touch with your preferred attendance date and the size of your group.
Do you offer Press Passes? Sponsorship/Partnerships?
Please
contact us to learn more about Press Passes and Sponsorship opportunities.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers (no flash).Professional equipment and tripods are not permitted.
Fever takes your safety very seriously. Please make sure to read the safety measures here.